How it works
Three steps, and both sides see the same thing.
From the report to the handover, everything runs on one job card. Fewer calls for you, fewer questions for the customer — and you both see the same progress, photos and estimate.
The report comes in
The customer marks the fault on a diagram of the car — you get everything in one place before the car even arrives. Accept it with an appointment, make a counter-offer or decline with a reason.
- Marking on a car silhouette from five views, plus engine bay and interior
- Photo, video, audio recording of the strange noise
- Symptoms, warning lights, appointment request, “does it need towing”
You work — the customer watches live
Accepting creates the job card automatically. The mechanic ticks off tasks and takes photos; progress and notifications go out on their own.
- Percentage progress from the tasks
- Current stage and expected ready time
- Photo timeline, push and e-mail notifications
One-tap approval, handover without disputes
Send any extra work you find with a photo and an estimated amount. The customer decides item by item, and every decision stays traceable.
- Yes or no per item, time-stamped
- Itemised estimate: labour, parts, net + VAT + gross
- After handover everything goes into the digital service book
Repair stages
Stages follow each other in a controlled order, and the workshop can switch off stages it doesn’t use. Amber always marks where something is waiting.
Run your workshop on CarPulse — free for 14 days.
No credit card, every Pro feature.